We just cut a plantation shutters business in NSW from a $134 Google Ads cost per lead to $90 in 30 days. Same $1,500 budget. Same ads. We didn’t raise a single bid.
If you’re a tradie in Australia and you’ve ever stared at your Google Ads dashboard wondering whether $80, $120, or $200 a lead is reasonable, this is the post you needed before you wrote your last cheque to an agency.
Here’s the part no one wants to publish: the “industry average” numbers you’ll find on most blog posts are wrong for Australian tradies, and the cost per lead figure on your dashboard is hiding more than it’s showing.
The stakes are bigger than they look
At $150 CPL on a $1,500 monthly budget, you get 10 leads. At $50 CPL on the same budget, you get 30.
That’s not a 3x increase in leads. Once close rates kick in, it’s a 3x increase in quoted jobs, a 3x increase in won work, and somewhere between 3x and 5x the cashflow.
A 20% account efficiency move shows up as a 40-60% revenue swing inside two months. That’s why this isn’t a vanity-metric conversation. CPL is the difference between a Google Ads account that pays for itself and one that quietly bleeds you for a year.
What “average” actually looks like for Australian tradies
We run paid media for 45+ active Australian businesses every week. Across that book, the realistic cost per lead bands by trade in 2026 look like this:
| Trade | Realistic CPL band | What lifts you above the band |
|---|---|---|
| Plumbing (general) | $40-$100 | Broad match, weak negatives, slow LP |
| Plumbing (emergency) | $60-$150 | No call extension, no after-hours bid schedule |
| Electrical (general) | $50-$120 | Poor ad/LP match, geo bleed |
| Electrical (EV chargers) | $25-$60 | Currently a high-intent, low-competition niche |
| Carpentry / decking | $100-$200 | Visual job, weak gallery on LP |
| Plantation shutters | $80-$150 | Form below the fold, slow page |
| Fencing | $80-$150 | Broad match on “fencing” without scope qualifier |
| Outdoor blinds / Ziptrak | $80-$150 | Long-tail keywords getting paid CPCs over $20 |
| Shower regrouting / leak sealing | $100-$150 | Service confusion (people Google “tiler”) |
| Towing | $80-$150 | No call extension, no after-hours bidding |
| Cleaning (residential) | $30-$60 | Wrong location, wrong intent (“$0 quote” search terms) |
These aren’t survey averages from a 2019 US study. They’re what we see live, week to week, across our active book.
A few things to notice. Emergency trades cost more per lead but close at twice the rate of considered trades, so context matters more than the headline number. EV charger installs are abnormally cheap right now because demand is outrunning competition; that won’t last.
If your CPL sits inside the band for your trade, you don’t have a CPL problem. You’ve got a close-rate problem or a margin problem. If your CPL sits 50% above the band, you’ve got a fixable account problem and you almost certainly haven’t lost the war yet.
The levers that actually move CPL
There are six knobs we touch when an account’s CPL is too high. Ranked by impact, not by how impressive they sound:
1. Negative keywords (highest leverage, almost no one does it properly)
We audited a Melbourne HVAC account last month. $4,558 spent in 90 days. 29 conversions at $157 CPA. They had a negative keyword list. It just wasn’t attached to any campaign. The Near Me campaign was matching searches like “jobs near me”, “DIY HVAC near me”, “AC repair YouTube”. $895 of that spend bought clicks that were never going to call.
Build a master negative list, attach it as a shared library at the account level, and every new campaign inherits it. This single move drops most accounts 15-30% on CPL.
2. Match types (broad match is a tax most tradies don’t realise they’re paying)
If you’re running any keyword as broad match, Google is matching your ad to searches you’d reject if you saw them. We don’t run broad match anywhere in the agency for trades. Phrase and exact only. Always.
A Sydney carpentry client recently restructured their decking ad groups by geo plus phrase-match on “composite decking near me” and “deck installers near me”. The CPL on those terms dropped to $35 a lead. Same account, same product, same business. The two non-negotiables were tight match type and a matching landing page.
3. Bid strategy (Max Clicks without a CPC ceiling is the number-one expensive mistake)
Most tradie accounts we inherit are on Maximise Clicks with no max CPC ceiling. Google’s algorithm reads that as “spend whatever you need to”. On the right keyword in the right auction, that’s $50+ per click. The conversion rate doesn’t care that you paid more for that click, so your CPL doubles.
Set a CPC ceiling. For most trades sitting in a $1,500/month budget, $12-$18 is the right number depending on your category. We rescued a Central Coast sparky’s account that had been near-dormant for months by setting a $20 CPC ceiling on a previously uncapped Emergency campaign and relaunching at $35/day. Within weeks it was producing.
4. Landing page conversion rate (the lever that decides everything downstream)
A landing page that converts at 5% versus 10% halves your effective CPL even if the ad costs the same to serve. We’ve seen accounts where every Quality Score component scores BELOW_AVERAGE because the form is below the fold. That’s a fixable five-minute job that drops CPL 20% on its own.
Hero, headline match, form above the fold, sticky mobile call bar, one CTA. That’s it. Most tradie landing pages fail at “form above the fold” alone.
5. Geo targeting (Australia’s loose-geo default is a silent budget drain)
By default, Google’s “presence and interest” geo setting will match users who have shown interest in your area, not just users currently in it. For tradies, that produces a steady drip of leads you can’t service.
Switch to “presence only”, set proximity circles to your real service radius, add your servicing suburbs as explicit location targets, and exclude any city or state you don’t service. A Melbourne decking builder recovered roughly $430 a month in geo bleed by adding three negative locations.
6. Search term review (cheapest, fastest, easiest)
Every week, open the Search Terms report. Read the actual queries that triggered your ads. Negate the irrelevant ones, add the high-intent ones as exact match. This takes 20 minutes. It’s the single highest-leverage thing an in-house tradie can do.
The Yarra Valley wine tour that taught us the opposite lesson
April 2026: a Yarra Valley wine tour operator had 4 leads at $175 each and was spending less than half their $1,500 budget. The instinct is to raise bids. Instead we widened the keyword targeting. Turned on more match-type variants, opened up the negative list slightly, gave the algorithm more inventory to choose from.
May 2026: 15 leads at $53 each. Same budget, more like a half spent. CPL dropped 70%. Volume more than tripled.
The point is that a high CPL doesn’t always mean “raise bids” or “more budget”. Sometimes it means the account is too tight, not too loose. Most tradies and most cheap agencies default to “spend more”. The fix is usually structural, not financial.
CPL is a lying metric. Here’s what beats it.
This is the part most agencies won’t tell you because it makes their dashboards look worse.
A $40 lead that closes at 5% costs you $800 per booked job. A $120 lead that closes at 30% costs you $400 per booked job. The expensive lead is half the price of the cheap one once the truth shows up.
We track this across every client by storing lead source, qualifying-form answer, and won/lost status in the same row. The pattern is consistent: leads that took longer to acquire and cost more per acquisition close at materially higher rates, because they’re further along the buying decision.
For a Sydney sparky earlier this year, we found Meta EV-charger leads coming in at $29 each, and converting at half the rate of Google emergency-electrical leads coming in at $553 each. Same client, same business, same month. The Google leads were more expensive but produced more booked work because the buyer intent was higher.
If you only watch CPL, you optimise for the cheap leads and you starve the expensive ones. You end up with a dashboard full of $30 leads that never close, instead of a smaller pile of $90 leads that do.
The metric that beats CPL is cost per booked job, which is CPL divided by close rate. Track that and your decisions get unambiguous. The leads that look expensive on the dashboard are often the cheapest to actually win.
Five things to do tomorrow morning if your CPL is wrong
If your dashboard is showing a CPL that feels off, work this list before you do anything else.
Open your Search Terms report for the last 30 days. Sort by cost. Read the top 30 queries. Negate anything that isn’t a real customer in your service area.
Check your match types. If anything is on broad match, change it to phrase. Reload in a week. Most accounts drop 20% of CPL on this move alone.
Open your shared negative keyword lists and confirm they’re attached to every active campaign. The number of accounts where they’re built but unattached is genuinely upsetting.
Open your landing page on your phone. Is the form above the first scroll? Is the phone number a tappable link? If either answer is no, you’re losing 30-50% of clicks at the door.
Track close rate by lead source. For every quote you write this week, log which campaign the lead came from and whether it converts. Inside 60 days you’ll know which “expensive” leads are actually your best.
If five tomorrow-morning checks doesn’t fix what you’re seeing in 30 days, the problem is structural. That’s the point where it’s worth getting a real audit. You can request one here. We run them on the same playbook we use for our own accounts, and we’ll tell you whether the account is recoverable or whether you need to rebuild it.
Worth saying: most Australian tradie Google Ads accounts we look at are sitting on 30-50% of recoverable spend. Not because the previous setup was malicious. Usually because the agency that built it never went back to clean it up. The good news is that the fixes are the same every time, and the upside is reliably bigger than the downside is scary.
Read more on what we look for in a Google Ads audit, or see how this looks for other Australian businesses we work with.
We also publish the full Google Ads benchmarks for Australian trades as a living reference page, updated quarterly, with per-trade breakdowns for electricians, plumbers, fencing contractors, shutter and blind businesses and builders.